Returns & Exchanges
At IRIS, we want you to be completely satisfied with your home decor and furniture; if your purchase isn't a perfect fit, you can return it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Label and Ship
Download and print your prepaid shipping label, attach it securely to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing